Qualitymanagement is a procedure that involves observing and recording acompany`s endeavors so as to decide the caliber of those exercises,evaluate execution, and suggest important changes if the outcomes areinadmissible (Institute, 2013). Srinivasan & Kurey (2014) believethat leadership involvement is important in quality managementbecause junior workers rely on their manager’s guidance for propertask execution. A company that wants to provide caliber products andservices has to involve its leaders first the management team actsas the pacemaker in the execution of this goal. It is important tonote that employees look up to their leaders and if a department headis not clear on the quality route that they want to take, then theirjunior staff will most likely react in the same way. Srinivasan &Kurey (2014) further suggest that company leaders should attendworkshops in order to identify gaps in quality management and improvetheir engagement with other workers. Because modern value approachesemphasize on a company’s ability to foster an innate unforcedquality conduct on employees, the success of such an operationdepends on individual and organizational culture.
Apartfrom leadership involvement, the other methods of improving qualityin an organization are worker responsibility for issues, peerassociation, and message believability (Srinivasan & Kurey,2014). All these methods depend on a company’s ability to maketheir quality operations more open to employee scrutiny and input.Culture describes a set of shared demeanors, qualities, objectives,and practices that define a firm or association. If a company has anauthoritarian philosophy which does not encourage employee judgmenton certain undertakings, then the quality of products produced by thebusiness may fall short of expectations because workers may not feelencouraged to promote a culture of value. This example shows howcorporate philosophies influence standard methods – a poor culturewill eventually bring about a low quality approach.
Inconclusion, the implementation of a successful standard methoddepends on the culture of the organization in question. Leadershipinvolvement is very important because workers will only adopt acharacter a quality responsibility after their managers have done so.Companies should, therefore, work towards establishing a culture thatwelcomes modern value methods, if it wants to be at the forefront ofthe ‘quality movement.’
Institute,P.M. (2013). AGuide to the Project Management Body of Knowledge.Newtown Square, Pennsylvania: Project Management Institute, Inc.
Srinivasan,A., & Kurey, B. (2014, April). Creating a culture of quality.HarvardBusiness Review.Retrieved from