Clark, in the article, Why Civility Matters, has highlightedreasons as to why civility is important and the effects of incivilityin the nursing profession. The author has also explained the varioussteps of enhancing civility within the nursing profession.Incivility, which is the disruptive and disrespectful behavior amongnurses, can cause psychological and physiological stress that canlead to intimidating, threatening and abusive behavior (Clark, 2010).Notably, if such behaviors are not checked, they can becomeuncontrollable and the individuals involved can react in ways such ashomicides. It is interesting to learn that some of the shootings thathave occurred in nursing schools are as a result of acts ofincivility that are unchecked. It is clear that acts of incivilitysuch as lack of politeness and courtesy affects communication amongstnursing professionals, colleagues and students. This lack ofeffective communication can easily degenerate into conflict.
Thesis: Civility in nursing plays a pivotal role in ensuring theprovision of quality services to patients and enhancing teamperformance. However, any form of incivility can easily degenerateinto violence or even homicide.
The delivery of quality care by the nurses depends on theircivility. Nurses need to communicate with their patients in a polite,respectful and courteous manner. Any form of incivility will severelyaffect the delivery of care. It is also clear that the functionalityof teams and the achievement of the set goals depend on the respectthat the members have for each other. Civility creates an opportunityfor members to listen and understand other people. It is essential tostate that civility is not always an easy thing to achieve. Itrequires patience and commitment from nurses (Barker, 1991). Variousbodies such as the American Nurses Association are now interjectingto ensure that civility prevails in the nursing profession.
Clark, who is the author article is a qualified professor in anursing school hence her research is not only reliable, but accurate.The author focuses on civility of nurses as her area of study. Thearticle is insightful and interesting to read as it offers practicalexamples and real-life effects of incivility. Furthermore, she hasrelied on reports and ethical standards from reputable bodies such asAmerican Nurses Association. This shows the depth of the researchthat she has conducted. Moreover, being a professor at a universityhas exposed her to numerous nursing students and staff, as well astheir communication strategies and behaviors.
Barker, J. (1991). Discovering the future series: The power ofvision. United States: Star Thrower.
Clark, C. (2010). Why civility matters. Civility in nursingeducation and practice.