BusinessManagement Information Systems
Thecontemporary business environment is characterized by a myriad ofchallenges that require adopting informed decisions to realize thegoals. Part of the suggested solutions is technologies, which hasbeen asserted to be critical because success is perceived to beessentially a war of skills. Information systems are some of thenotable solutions that have been recommended to help resolve thecomplexities associated with business management. While this approachis widely lauded, the outstanding challenge remains how theinformation systems should be designed and utilized to supportbusiness management processes (Laudon & Laudon, 2015). Theprocess of designing a business management information system happensto be demanding and complex and requires considering differentelements and, as such, it should be perceived as a multispectralprocess that should involve different players such as the users,project managers, and business owners.
HowBusiness Users Could Be Involved in Core Activities of Building anInformation System
Theessence of user involvement in the key activities of buildinginformation systems, hinges on the view that users, who are theprimary consumers, have their concerns, fears and worries regardingthe use of systems, which designers might be inherently unaware.Therefore, the designers must involve the users in the process ofpolicy development to be able to reflect their interests. Otherwise,if this process is overlooked, the business will lose users, who willshun from using the systems because of unaddressed concerns (Bourne& Walker, 2015).
Securityis one of the notable concerns for the users in the informationsystems. Security is crucial because it is widely cited as anantecedent for customer trust and purchase decisions, hencesatisfaction. The perception, trust of clients is an issue thatcontinues to attract a huge interest of research. Customers trust hasa positive effect on the client`s intention of searching for productinformation and purchasing for advertised goods. Moreover, trust actsas a mediator of customer`s interest and satisfaction in buyinggoods. Besides, Srinivas (2015) notes that the perception of risksassociated with system safety, security, privacy and other elementsof effectiveness is an issue that affects both amateur andexperienced users. Companies are trying to ensure that they providesystems that are safe, convenient, and suitable to satisfy users.
Inlight of this view, different suggestions have been put forth as away of involving users. However, the most important way of involvingusers is conducting research on market to study consumer perceptionsand evaluating buyer reviews. In turn, the system developers respondby embracing change in the entire product design, or throughcustomization.
HowSoftware Development Methodologies (such as agile development) canWork in Tandem with Project Management for the Benefit of bothInformation Systems Development Projects and Organizations
First,it is worth noting that there are different software methodologiesthat can be utilized in supporting information system development,including Agile, waterfall, and New Product Introduction. Forinstance, Agile project methodology aims at providing rapid andcontinuous products to the consumers. Waterfall methodology isapplicable in the construction and software development process. NewProduct introduction is a method aimed at guiding processes ofdeveloping new products to the consumers (Reiss,2012).
Centralto the significance of project management in the development ofinformation systems for business management is its importance. Therole of project management is easily discernible from its definition.Reiss(2012) defineda project as a temporary task that is implemented to create a uniqueproduct or service. In this case, the term ‘temporary’ emphasizesthe nature of the project to have time limits, while ‘unique’describes the exceptional character of the product to satisfy theintended goals. In other words, project is as a group of tasks withclear objectives that need to be executed within defined time with adesirable efficiency. Project management is aimed at making sure theproject becomes successful and spans the use of tools, methods,skills, knowledge, and experiences that must be integrated toaccomplish the goals of a project. Moreover, project management is aprocess of defining, planning, monitoring and implementing a plan toensure that it meets the stated goals. The theory of projectmanagement is hinged on the view that, for a project to be able toachieve desirable outcomes, it must be guided by informed managementpractices. In line with this, the project management theoryidentifies itself with systematic implementation of procedures.Project management theory can be thought as mapping paths ofaccomplishing the project and ensuring the goals are met. Young(2012) envisageproject management theory as comprising of two elements, that is, twointegrated theories project theory and management theory.Therefore, the software tools such as Agile, Waterfall, and NewProduct Introduction can complement the efforts of project managementto deliver products with desired quality.
HowProject Managers and/or IT Managers can ensure that InformationSystem Development Projects are in Alignment with Business Strategiesand Goals
Projectmanagers and system administrators can ensure that the informationsystem development projects are aligned with business goals andstrategies by striving to embrace informed measures, which includeliaising with stakeholders to identify their needs, concerns andchallenges, and integrating them into development processes.
Besides,managers should also strive to fulfill the standard requirementsoutlined by different frameworks. One of the notable frameworks istheISO-9126, which developed and endorsed by InternationalOrganization for Standardization, which is recommended for analysisof the ability of applications to meet the market interests. Themodel focuses on various characteristics of IT systems, which includelayout, functionality, ease of use, satisfaction, future use,reliability, privacy, computer, and internet access, which arecritical for user satisfaction. Many of these protocols lay emphasison the usability and security (Bourne& Walker, 2015).
Itis also suggested that the ability to assure desirable results is aprocess, rather than a single-step action, requiring review ofsystems and methodologies with the aim of developing a recommendationfor a positive change. Theproject recommendations are expected to play a crucial role inguiding the success of system development. In particular, therecommendations provide information to overcome areas of weaknessesfor which past failures are attributed. For instance, rather thanjust focusing on efficiency or costs of atemporarytask aimed at delivering a unique product or service, thecontemporary projects can now concentrate on the social value. Thiscan be ascertained by considering the values of the stakeholders. Theprocess of meeting the expectations of project management can beassured through fallacy planning. Otherwise project can fall short ofgoals. Project management should consider adopting and implementingappropriate methodologies because the available options are variedand are task dependent (Srinivas,2015). Delivering desirable results counts on different managementmethodologies such as change management, quality management, qualityassurance and quality control (Reiss, 2012). Project and IT managersneed to put these elements into consideration.
Inconclusion, the aim of this essay has been to explore ways ofenhancing information systems to meet the business managementutility. The process of designing business management informationsystem is demanding and complex and requires considering differentelements and, as such, it should be perceived as a multispectralprocess that should involve different players such as the users,project managers, and business owners.
Theessence of user involvement in the core activities of buildinginformation systems hinges on the view that users have concernsassociated with the use of systems that must be included in thesystem. The most notable way of involving users is conductingresearch on the market to study consumer perceptions and evaluatingbuyer reviews. In turn, the system developers respond by embracingchange in the entire product design, or through customization.
Thesoftware tools such as Agile, Waterfall, and New Product Introductioncan complement the efforts of project management to deliver productswith desired quality — both are aimed at enhancing the efficiencyof systematic approaches to information system development. Lastly,project managers and IT managers can ensure that the informationsystem development projects are aligned with business goals andstrategies by striving to embrace informed measures, which includeliaising with stakeholders to identify their needs, concerns andchallenges, and integrating them into development processes.Therefore,the process of development of information systems for businessmanagement can be perceived to be multispectral.
Bourne,L., Walker, D.H.T., (2015). Visualizing and mapping stakeholder influence. Management Decision, 43(5), 649-660.
Bourne,L., Walker, D.H.T., (2015). Visualizing and mapping stakeholderinfluence. Management Decision, 43(5), 649-660.
Laudon,K. C. & Laudon, J. P. (2015). Management Information Systems:Managing the Digital Firm, 14th Edition.
Reiss,G. (2012). Projectmanagement demystified.London: Taylor & Francis Ltd.
Srinivas,N. (2015). Managementinformation systems and business decision making: Review, Analysis,and Recommendations. Journalof Management and Marketing Research 2(2):23-31
Young.T.L(2012). SuccessfulProject Management.2nded. London UK: Trevor L Young