BusinessEthics Case Study
Workethics refer to how employees take their jobs and the way they carryout their duties. Ethics in the workplaces show many things about howan employee behaves, and it involves interaction, attitude,communication, behavior, and respect for others in the offices.Ethics in jobs direct workers on what to do in particular situations.
Inthe case study, Sheehy talks about different types of attitude thatemployee exhibit in the workplaces, in particular, among the teenageemployees who are mostly recent graduates. The first kind of attitudehe is talking about is contempt for customers (Shaw 151). Workerssometimes treat clients badly. A customer is an important person to abusiness and should be addressed with honesty and respect since he orshe is the greatest determinant of the success of an enterprise. Thesecond type of attitude that Sheehy is talking about is theunrealistic expectations about the world of work (Shaw 151). In thisregard, workers are presuming to find a working environment in whichthey do not necessarily need to work very hard to score big or get apromotion. According to the new work principles, employees think theywill cruise through the job by putting a little effort then wait fora promotion. This is unrealistic and unachievable in today`s jobmarkets that are full of competition. Therefore, individuals have totake the initiative of working hard, as well as getting furthertraining, so that they can excel in their jobs and attain the bigscores they want. Sheehy argues that some workers expect to find ajob where they do not need to put up with hassles but instead get anoffice, a secretary or employees, and then scam their way throughanything (Shaw 151). He further contends that employees expect aworking world whereby they do not have to work for long hours orovertime. This is practically unrealistic because sometimes workerswill be forced to work for extra hours, especially in the foodindustry during festive seasons. Scamming has become an acceptableway of doing business in today`s corporate world according to Sheehyand taking shortcuts is the order of the day. Besides, Sheehydescribes another type of attitude as a get-away-with-what-you-can,which explains more about the employees` theft in the workplaces. Hestates that workers` looting is on the rise throughout the corporatewhere employees have an attitude of stealing anything in the jobs andcollapse the businesses without minding about the future of the firms(Shaw 151). The business world has become a gamesmanship where eventhe management and employees are embezzling everything in the jobs.The last attitude that Sheehy discusses is the indifference toquality and services such that some workers are not concerned withthe quality of services that they offer to customers. In the new workethics, the quality of goods, as well as the way that the clients arebeing treated, is not a priority at all.
Sheehy`sdescription of the new work ethics does tally with my own experiencebecause the issues that he has described, especially concerning theattitudes of workers are real in my job place. Besides, some of mycoworkers are good at taking shortcuts to avoid working hard.Furthermore, my colleagues are always rebellious when the managementdemands them to work overtime or for long hours.
Tosum up, ethics in the workplaces have changed drastically such thatemployees are no longer concerned much about the likely implicationsthat their actions might have on the businesses, as well as theircareers, now and in the future. New work ethics has been accompaniedby changes in attitudes among employees and increase in theft injobs.
Shaw,William H. BusinessEthics.Boston, MA: Cengage Learning, 2015. Print.