A REPORT ON LEADERSHIP 1
AReport on Leadership
A Report on Leadership
Leadershiprefers to a managerial process whereby an executive has a duty ofdirecting, guiding as well as influencing the work and behavior ofothers towards achieving organizational goals. A leader is anindividual who is responsible for persuading his team to workenthusiastically to accomplish defined objectives. This report, willlook at various leadership theories as well as how they are appliedin the hospitality, tourism, and leisure industry, how leadershiproles are changing in the 21st century, and give a deeperunderstanding of leadership (Leadership basics, 2017). Moreover, thereport will review the leadership values and ethics in thehospitality sector, and determine how leadership abilities can bedeveloped.
LeadershipTheories and Application
Blakeand Mouton Theory
Blake and Mouton is a theoretical model that is grouped as abehavioral approach. Its development was as a result of a leadershipmodel known as the managerial grid which integrated two elements, theconcern for the workers and the element of the concern forproduction. In the managerial grid, the horizontal axis is arepresentation of the production concern while the vertical axisrepresents the concern for the people. Every axis has a calibrationof nine units from one to nine, one standing for low, and ninestanding for high. Poor performing leaders score low units in all theaxis, and this implies a minimum effort in retaining their posts asleaders (Leadership basics, 2017). The middle leaders have a score of(5. 5) which indicates a moderate concern for production as well aspeople. High performing leaders as per this model are ones who show agreat concern for both the people and production by attaining thewhole mark of (9/9). The Blake and Mouton theory is used to rankleaders in an organization and put them in charge of criticaloperations for optimal results.
Path-goal theory is based on other theories that had been developedbefore and incorporates the details from the character traits to thebehavioral manner of leaders. It focuses on how a leader caninfluence the work perception of his subordinates’ and theconnection to the sets of goals. According to this theory, effectiveleaders can assist their staff to achieve their work goals, and thatcan only be possible if the staff look-up-to them as pathways toachieving the goals (Odongo& Awuor, 2016). The developers of this theory,Baron and Greenberg stated that, leaders can improve the performanceof their subordinates by encouraging their staff to improve theireffort performance using valued rewards. The level of influence ofthe leaders is evaluated and ranked, then used to determine theirlevel of competencies.
Charismaticand Transformational Theories
Charismatic and transformational theories mostly focus on the values,emotions. Also, they seek to identify the reasons as to why staffmembers strive to achieve more than what is required of them.Therefore, a transformational and charismatic leader influence hisstaff in the qualitative as well as quantitative terms, unlike theother theories. Various hospitality studies have shown that moststaff in the hospitality sector prefer transformational leadership(Odongo &Awuor, 2016). The key element identified by the topexecutives was the ability to inspire a vision where they perceivedthat effective and competent leaders can inspire their vision amongtheir staff, to be future oriented. Additionally, this is themechanism used by executives when electing team leaders in theirorganizations.
Changesin Leadership Roles in the 21st Century
The rapidly changing business environment, particularly in thehospitality and tourism industry has posed challenges to theleadership competencies in the industry. Competitors, customers,owners as well as investors are increasingly using the internet andelectronic gadgets to seek information that will fulfill their needs.
Past leaders mostly focused on leading their staff to accomplishorganizational goals. However, with the changing times, the newgeneration leaders have a priority of recruitment and hiring talentedlaborers, and are focusing on providing the conducive workingenvironment for workers to grow their talents. Modern managers havean obligation to add value to the organization through developingstrategies to manage talents in the organization.
Leaders have changed from being managers to entrepreneurs who possessmulti-disciplinary capabilities. As a result of increasing complexityof businesses, modern leaders are required to have financial andacumen skills. These skills include forecasting, budgeting, as wellas good analytical skills (Odongo& Awuor, 2016). Such skills are very crucial whenidentifying the root causes of problems as well as solutions,understanding system processes and coming up with more efficientprocess designs.
Apparently, for modern leaders to be effective, they need to developcharisma at work. Leaders need to emphasize on the benefits thattheir facilities can create for their clients. Furthermore, they needto develop new mechanisms and initiatives that will take care of theneeds of their customers. Benchmarking their working mechanismsagainst those of their greatest competitors to come up with thenecessary corrections is also critical for the organizational growth.Moreover, leaders need to value customer feedback if they are todeliver the customer satisfaction required to retain and gain moreclients.
Leading refers to the use of personal charm or influence to motivateemployees towards attaining organizational goals. Leaders use thevision of the organization to lead and motivate their staff inaccomplishing work goals. Strategic change refers to anorganization`s executive decision to incorporate a new objective suchas introducing a new commodity in the market, incorporating newpolicies or even amending the organizational structure. Such kind ofchange requires to be implemented through strategic leadership(Leadership Competencies, 2017). Effective leaders need tostrategically manage change by, identifying the areas of change, andthe barriers to the intended changes and also be able to useorganizational persuasion to overcome these changes.
In the hospitality, tourism and leisure industry, strong leadershipvalues and ethics are imperative since leaders face many situationsthat require these principles. Leaders need, to be honest, and notmislead clients by any form of misrepresentation. Additionally,leaders need to be loyal to their companies. They can demonstratethis by being committed to their duties (Leadership Competencies,2017). Another important ethic is integrity. Leaders in thehospitality, tourism and leisure industry need to have the courage todo what is right even in the presence of pressure to act otherwise.Also, good leaders need to be trustworthy to their companies. Thiskind of leader is perceived as someone who trains and guides peopleto carry out their duties with devotion and dedication.
Leadership abilities can be developed in various ways. One of theways is handling conflict. A leader has to understand how to resolvedisputes between team players and encourage them to work togethersmoothly (Anil, 2017). Delegating duties is another leadershipcharacter that helps a leader to be under constant learning. Criticalthinking is crucial for any leader because it assists in coming upwith better ways of performing tasks.
Leadership is the most important aspect in any organization. For anorganization to effectively implement changes, improve theperformance or even increase productivity, there must be an effectiveleader behind it. As the business industry continues to grow, leadersneed to diversify their skills so that they can be able to handlefuture situations effectively. Different organizations employdifferent leadership theories and approaches to rank and assignleaders responsibilities.
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Odongo, S.O., & Awuor, E (2016). Transformational Leadership Style,Internal Marketing and the Challenge of Sustaining Competitiveness inPublic Universities in. Managementand Leadership Studies (IJMLS), 3(7),139-147.
Leadership Basics – Meaning, Characteristics, Theories, Qualitiesand Useful Articles. (2017). Managementstudyguide.com.Retrieved 11 January 2017, fromhttps://managementstudyguide.com/leadership_basics.htm#
Leadership Competencies. (2017). SHRM. Retrieved 11January 2017, fromhttps://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/leadership-and-navigation/pages/leadershipcompetencies.aspx